Terms of Service
Welcome to BizElevate. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree with these terms, you may not use our services.
1. Acceptance of Terms: These Terms of Service govern your relationship with BizElevate. By engaging with our business coaching services, you acknowledge that you have read, understood, and agree to be bound by these terms.
2. Services Offered: BizElevate specializes in providing tailored business coaching solutions aimed at enhancing personal and organizational growth. Our services include one-on-one coaching sessions, group workshops, and strategic consulting designed to elevate your business performance.
3. Client Responsibilities: As a client of BizElevate, you are expected to actively engage in the coaching process, provide honest feedback, and commit to the agreed-upon coaching schedule. Your success is a collaborative effort, and your participation is crucial.
4. Payment Terms: All services provided by BizElevate require payment in advance unless otherwise agreed upon. We accept various payment methods, detailed on our website. Failure to make timely payments may result in the suspension of services.
5. Confidentiality: At BizElevate, we value your privacy and are committed to protecting your personal information. All coaching sessions and client information will be treated with the utmost confidentiality, and will not be disclosed to third parties without your consent, except as required by law.
6. Limitation of Liability: BizElevate will not be liable for any indirect, incidental, or consequential damages arising from the use of our coaching services. While we strive to provide valuable insights and guidance, we do not guarantee specific outcomes.
7. Termination of Services: Either party may terminate the coaching relationship at any time, with or without cause, by providing written notice to the other party. Upon termination, any outstanding fees for services rendered up to the date of termination will remain payable.
8. Intellectual Property: All materials, resources, and content provided during the coaching sessions remain the intellectual property of BizElevate. Clients are granted a limited license to use these materials for personal development purposes only.
9. Changes to Terms: BizElevate reserves the right to modify these terms at any time. Clients will be notified of any changes via email or through our website. Continued use of our services after any such changes constitutes acceptance of the new terms.
10. Contact Information: For any questions or concerns regarding these Terms of Service, please contact us at collab@bizelevatebrand.com or call us at +41 43 366 83 67. Our office is located at Viaduktstrasse 20 (4. Stock, 8005 Zürich, Switzerland). We are here to assist you in your business coaching journey.
Terms of Return
At BizElevate, we prioritize your satisfaction and are committed to providing the highest quality business coaching services. We understand that sometimes circumstances may change, and you may need to modify or cancel your purchase. This section outlines our terms of return, ensuring clarity and transparency in our processes.
All requests for refunds must be submitted within 14 days from the date of purchase. After this period, we are unable to offer a refund or exchange for any services rendered. To initiate a return, please contact our customer service team at collab@bizelevatebrand.com or call us at +41 43 366 83 67. We will guide you through the necessary steps to process your request efficiently.
Refunds are only applicable to coaching services that have not been utilized. If you have attended any coaching sessions or accessed resources, we regret to inform you that those services are non-refundable. We encourage our clients to consider their commitment and readiness before making a purchase to ensure alignment with our offerings.
If your coaching package includes multiple sessions, you may cancel the remaining sessions within the 14-day period for a partial refund. The refund amount will be calculated based on the sessions attended and the original package price. Our goal is to ensure a fair resolution for our clients, balancing your needs with our service delivery.
In the event of unforeseen circumstances that prevent you from participating in the coaching sessions, we will consider special requests for refunds or rescheduling on a case-by-case basis. We value our clients and strive to accommodate genuine requests while maintaining the integrity of our services.
To ensure a smooth process, please provide your order number, the date of purchase, and a brief explanation of your reason for the return when contacting us. This information will help us expedite your request and provide a timely resolution.
We also recommend reviewing our coaching program descriptions thoroughly before making a purchase. Understanding the scope and structure of our services is essential in setting the right expectations. We aim to empower our clients with clarity about our offerings to enhance their business growth effectively.
For any disputes regarding our terms of return, we encourage open communication. You can reach us at our office located at Viaduktstrasse 20 (4. Stock, 8005 Zürich, Switzerland). Our team is dedicated to resolving issues amicably and maintaining strong relationships with our clients.
BizElevate reserves the right to modify these terms at any time, and any changes will be communicated through our website. It is the responsibility of our clients to stay informed about our policies and terms of return to ensure a positive experience.
Thank you for choosing BizElevate for your business coaching needs. We appreciate your trust and are committed to supporting your journey towards success. Should you have any further questions or concerns, please do not hesitate to reach out to us.